Refund Policy

Refund policy

Secret City Hemp Supply

Returns and Refunds Policy

Thank you for shopping at Secret City Hemp Supply.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

Before you return a product, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original unopened packaging

Please contact us before you send the product:

Send the product with its original packing to:

Secret City Hemp Supply 110 Bus Terminal Rd. Oak Ridge, TN 37830

Damaged items:

If you received a damaged product, please notify us immediately for assistance.

Sale items:

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: